Privacy policy
PRIVACY POLICY
Last updated: August 27, 2026
This Privacy Policy describes how LVTXIII, operated by SUNRISE INC, collects, uses, stores, and shares personal information when you visit, use, or make a purchase from lvtxiii.com.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect the following categories of information:
A. Contact Information
Such as:
- Name
- Email address
- Shipping address
- Billing address
- Telephone number, if provided
B. Order and Transaction Information
Such as:
- Products purchased
- Order value
- Shipping information
- Return and refund information
- Payment status
Payment card information is generally processed directly by payment service providers and is not fully stored by us.
C. Account Information
If customer accounts are available, we may collect information associated with your account.
D. Device and Usage Information
We may collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring pages
- Website interactions
- Cookie or similar technology identifiers
E. Customer Service Information
If you contact us, we may collect the information contained in your communications, including order questions, return requests, product questions, and other support information.
2. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
- Process and fulfill orders
- Provide shipping and tracking information
- Process returns, refunds, and replacements
- Provide customer service
- Prevent fraud and unauthorized activity
- Improve our website and customer experience
- Maintain website security
- Comply with legal and regulatory requirements
- Communicate with you about your order
- Send marketing communications where permitted and where you have provided any required consent
3. SHOPIFY
Our online store is hosted by Shopify.
Shopify may process personal information on our behalf in connection with hosting, checkout, payments, security, analytics, and other e-commerce functionality.
Your information may therefore also be subject to Shopify's privacy practices.
4. FULFILLMENT PROVIDERS
We may share necessary order and shipping information with third-party fulfillment and delivery providers.
This may include Amazon Multi-Channel Fulfillment and shipping carriers used to deliver your order.
Information shared may include:
- Name
- Shipping address
- Contact details where required
- Order information
- Delivery instructions
We share only information reasonably necessary to provide fulfillment and delivery services.
5. SERVICE PROVIDERS
We may use third-party service providers for functions such as:
- Website hosting
- Payment processing
- Fulfillment
- Shipping
- Customer support
- Email services
- Fraud prevention
- Website analytics
- Advertising
- Marketing technology
These providers may process personal information only as permitted by applicable agreements and law.
6. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to:
- Operate essential website functions
- Maintain shopping cart functionality
- Remember preferences
- Improve website performance
- Understand website usage
- Measure marketing performance
- Provide relevant advertising where applicable
Some cookies may be required for the website to function.
Other cookies or technologies may be used for analytics, advertising, or marketing if such tools are enabled.
Where required by applicable law, we will provide appropriate notice, consent options, or opt-out mechanisms.
7. ANALYTICS AND MARKETING TECHNOLOGIES
We may use analytics, advertising, or marketing technologies from time to time.
These tools may include services provided by third parties.
The specific technologies used may change as our business and website evolve.
Where required, we will provide appropriate disclosures and privacy choices.
8. EMAIL MARKETING
If you subscribe to our marketing emails, we may send you:
- Product news
- New arrivals
- Outdoor styling inspiration
- Promotions
- Special offers
You may unsubscribe at any time using the unsubscribe link included in our marketing emails.
9. WHEN WE SHARE PERSONAL INFORMATION
We may disclose personal information:
- To service providers that help operate our business
- To fulfillment and shipping providers
- To payment processors
- To professional advisors
- To government authorities where legally required
- In connection with a merger, acquisition, financing, reorganization, or sale of business assets
- To protect our rights, customers, business, or others from fraud or harm
We do not sell personal information for monetary payment.
Certain privacy laws may define some advertising or data-sharing activities more broadly. Where applicable, we will provide required privacy choices.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary for purposes such as:
- Completing transactions
- Maintaining business and tax records
- Resolving disputes
- Preventing fraud
- Complying with legal obligations
- Enforcing agreements
Retention periods may vary depending on the type of information.
11. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
12. CHILDREN
Our website is not intended for children under the age required by applicable law to provide consent for online services.
We do not knowingly collect personal information from children in violation of applicable law.
13. YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights regarding your personal information, which may include the right to:
- Request access
- Request correction
- Request deletion
- Obtain information about certain disclosures
- Opt out of certain advertising or data-sharing practices
- Withdraw consent where processing is based on consent
To make a privacy request, contact:
support@lvtxiii.com
We may need to verify your identity before processing certain requests.
14. U.S. STATE PRIVACY RIGHTS
Residents of certain U.S. states may have additional privacy rights under applicable state law.
Where required, we will honor valid privacy requests and applicable opt-out rights.
15. INTERNATIONAL DATA PROCESSING
Although our store primarily serves customers in the United States, service providers may process information in other jurisdictions.
Where applicable, we take reasonable steps to use service providers and contractual arrangements appropriate for such processing.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in:
- Our business
- Our website
- Technology
- Service providers
- Legal requirements
The updated version will be posted on this page with a revised “Last updated” date.
17. CONTACT US
If you have questions about this Privacy Policy or your personal information, please contact:
SUNRISE INC
LVTXIII
201 E CENTER ST STE 112 #3500
ANAHEIM, CA 92805
United States
Email: support@lvtxiii.com
Website: lvtxiii.com