POLICIES & SUPPORT

Privacy Policy

Last updated: August 27, 2026

This Privacy Policy explains how SUNRISE INC, doing business through the LVTXIII online store (“LVTXIII,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit lvtxiii.com, make a purchase, contact us, or otherwise interact with our services.

Information We Collect

  • Contact information such as your name, email address, shipping address, and billing address.
  • Order information, including products purchased, order history, shipping details, returns, and customer service communications.
  • Payment-related information processed by Shopify and our payment service providers.
  • Device and usage information such as IP address, browser type, device identifiers, pages viewed, referring pages, and interactions with our website.
  • Information you choose to provide when contacting support, submitting a form, or subscribing to marketing communications.

How We Use Personal Information

  • Process, fulfill, ship, and support orders.
  • Provide customer service and manage returns, refunds, and disputes.
  • Authenticate transactions, prevent fraud, and protect our store and customers.
  • Maintain and improve our website, products, and customer experience.
  • Send transactional communications about orders and accounts.
  • Send marketing communications where permitted by law and where required consent has been provided.
  • Comply with legal, tax, accounting, and regulatory obligations.

Service Providers and Sharing

We may share personal information with service providers that help us operate our store, including Shopify, payment processors, U.S.-based fulfillment and delivery providers (which may include Amazon Multi-Channel Fulfillment), customer support providers, professional advisers, fraud-prevention providers, and analytics or marketing providers that we enable from time to time.

Cookies, Analytics, and Advertising Technologies

Our website and Shopify may use cookies and similar technologies necessary for site functionality, security, checkout, preferences, and performance. We may also enable analytics, advertising, or marketing technologies from time to time. Where required, we will provide applicable consent or opt-out choices.

We do not sell personal information for money. However, some analytics or advertising technologies, if enabled, may be considered a “sale,” “sharing,” or targeted advertising under certain U.S. state privacy laws. Where applicable, we will honor legally required opt-out rights.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, and in some cases to opt out of certain uses or disclosures. To submit a privacy request, contact support@lvtxiii.com.

Marketing Communications

You can unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting us. You may still receive non-marketing communications necessary for orders or customer service.

Children’s Privacy

Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No method of transmission or storage can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or services.

Contact Us

SUNRISE INC
LVTXIII
201 E CENTER ST STE 112 #3500
ANAHEIM, CA 92805, USA
Email: support@lvtxiii.com